No! You'll never be paired with other players in our game rooms.

Your entire experience will normally take over 1 hour, but it does depend how smart you are! The game itself can last up to 60 minutes, and we will give you a video briefing before your game starts, and drinks and a photo after your game.

No special skills or knowledge are required to play the games, apart from a decent understanding of English.

It is better for your experience to stay in the game until you escape, although in an emergency you can always leave the game.

Your group will be assigned a personal Game Master to guide you through your experience. If you are really stuck, you may ask for a hint!

Yes you can! You'll need to contact the venue individually and they will be able to advise on what is best for your group.

Anyone can play our games in groups of 2-6 players. We recommend that children under the ages of 7 do not play as they might not understand the games. Participants under 18 years of age, must have a waiver signed by a parent or a legal guardian at the time of their experience.

Escapology Gift Cards 1) Escapology Gift Cards are only good for a single transaction; any remaining amount is not exchangeable with cash or another Gift Card and will be automatically forfeited. 2) Any additional cost exceeding the value of Escapology Gift Cards will be paid by the redeemer. 3) Escapology Gift Cards are valid 12 months from the date of purchase. After that it has no redeemable value and is null and void. 4) Escapology Gift Cards will not be replaced when lost, damaged or stolen. 5) Escapology Gift Cards are valid only at Escapology venue it was purchased at. 6) In the event of any dispute, the decision of Escapology LLC is final. 7) Escapology LLC reserves the right to amend these terms and conditions without prior notice.

Yes you can, as long as it's a valid offer. Sometimes it won't be valid against a particular game because we've installed a new one since the Groupon was bought. You can always give us a call and we'll be able to advise. You won't be able to use Groupons against Group or Corporate events or if you want to start different games at the same time.

We recommend that you arrive 15 minutes before your booking time. If you are late and we are busy, we will have to reduce your game time or possibly reschedule your game.

The door to the room closes exactly at the time you signed up for. Please arrive 15 – 20 minutes early to make sure you are there before the room is locked. We may be able to get you into the room after your allotted time, but if we can you will have time deducted. THERE ARE NO REFUNDS.

Mobile phones are not allowed to be used in the room. The use of electronic devices or any outside tools are strictly prohibited. We provide a safe place in each game room for you to store your phone and belongings while you play!

We regret that tickets cannot be exchanged or refunded after purchase. We may be able to change your game to an alternative slot or provide credit for a future game. Please call the venue for more details.