Foire aux questions...

You have a choice! You can play alone or you can pair up with other guests and play together. Just click the "info" buttons when you are booking to check which experience you are booking.

Your entire experience will normally take over 1 hour. The game itself can last up to 60 minutes, and we will give you a video briefing before your game starts, and drinks and a photo after your game.

No special skills or knowledge are required to play the games, apart from a decent understanding of English.

It is better for your experience to stay in the game until you escape, although in an emergency you can always leave the game.

Your group will be assigned a personal Game Master to guide you through your experience. If are are really stuck, you may ask for a hint!

Yes you can! Please contact Kimberly at [email protected] for more information on group and private bookings. Price per person for groups of over 15 will drop!

Anyone can play our games in groups of 2-6 players. We recommend that children under the ages of 7 do not play as they might not understand the games. Participants under 18 years of age, must have a waiver signed by a parent or a legal guardian at the time of their experience. In the event the guardian won't be present with the person under 18 years of age, please fill out this  waiver

The door to the room closes exactly at the time you signed up for. Please arrive 15 – 20 minutes early to make sure you are there before the room is locked. We may be able to get you into the room after your allotted time, but if we can you will have time deducted. THERE ARE NO REFUNDS.

Mobile phones are not allowed to be used in the room. The use of electronic devices or any outside tools are strictly prohibited. We provide a safe place in each game room for you to store your phone and belongings while you play!

No. Fire marshals would never allow that. You will definitely “feel” like you are locked in but if you ever need to step out of the room, then you can. You will be so immersed in the game that you won’t even think about it!

Yes. We pride ourselves on having totally accessible games. There maybe occasional puzzles that require additional assistance but in general everyone can play an active part in all aspects of the games.

Just come as you are! Just make sure your comfy as all of your senses will be on high alert!

They are only valid in the venue that the card is purchased from They are valid for 1 year from purchase To redeem the voucher, call the venue or go online

KIDS MODE is currently available for the following games and in select venues: Scooby-Doo and the Spooky Castle Adventure, Antidote, Lost City, and Mansion Murder. Click here to view our KIDS MODE games: https://www.escapology.com/en/escape-games/kids-mode Sign up for our email list to be clued in for updates on KIDS MODE.

Just like our classic escape rooms, you have 60 minutes to escape a KIDS MODE game. For a stress-free experience, we recommend arriving at least 15 minutes before your scheduled start time.

Any team of 4 to 8 players ages 7 to 14 can play! Grownups, feel free to relax until game time is over - or if you’d prefer, you can supervise inside the game room.

We are always looking for new talent to join us on our exciting journey. Feel free to send a resume to [email protected] if you would like to apply for a position at Escapology.

No. Wo don’t allow any food or drink inside the game rooms.

Of course! Just click here to be taken to the Gift Cards page.

We welcome players of any and all ages into our escape rooms, although we recommend our games for ages 12 and older. You are welcome to bring younger players but some of the challenges maybe difficult for them. Anyone 14 or under will need to be accompanied by an adult and any player under the age of 18 will need an adult to sign their waiver.

Reservations can be cancelled up to 48 hours before your game for a full refund. Please call the venue or click the link in your confirmation email to cancel.

Of course. Please call the venue or click the link in your confirmation email to reschedule your game.

We regret that tickets cannot be exchanged or refunded after purchase. We may be able to change your game to an alternative slot or provide credit for a future game. Please call the venue for more details.

Yes! Whilst it’s possible to ‘walk-in’ we may well be fully booked so we strongly recommend that you book in advance.

All the prices for the games are clearly listed on the booking page with prices shown per person. If you have a larger Group Booking requirement please click here.

You will pay online whilst completing your booking.

Please see the contact page for full information on opening times.

No! We want your experience to be all about you. You'll never be paired with other players in our game rooms.

Yes! Our facility can cope with groups from 2 to 112 people! We specialize in team building, we love birthday parties and all kinds of events. Please click here for more details.

Escapology Gift Cards 1) Escapology Gift Cards are only good for a single transaction; any remaining amount is not exchangeable with cash or another Gift Card and will be automatically forfeited. 2) Any additional cost exceeding the value of Escapology Gift Cards will be paid by the redeemer. 3) Escapology Gift Cards are valid 12 months from the date of purchase. After that it has no redeemable value and is null and void. 4) Escapology Gift Cards will not be replaced when lost, damaged or stolen. 5) Escapology Gift Cards are valid only at Escapology venue it was purchased at. 6) In the event of any dispute, the decision of Escapology LLC is final. 7) Escapology LLC reserves the right to amend these terms and conditions without prior notice.

We recommend that you arrive 15 minutes before your booking time. If you are late and we are busy, we will have to reduce your game time or possibly reschedule your game.